Spanish for BPO jobs
Practice the call before the interview.
Learn the phrases for your account, take a practice call with a Spanish-speaking customer, and see what to say better next time.
Testing is by invitation for now.
Pick the account you are applying for
How it works
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Learn
The call flow, the key phrases and the jargon for your account, in Spanish with the English meaning.
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Practice
Take a typed call. The customer has a real problem and answers in Spanish. Ask for a hint if you get stuck.
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Improve
Get a score for each step of the call, your grammar corrections, and better phrases to use next time.